Features / Automated Scoring

Score competence. Eliminate bias.

Stop guessing based on resumes. Wirra transforms your vague job descriptions into precise, objective assessments. We evaluate candidates on exactly what matters for the role, ensuring total fairness and stripping away human bias.

No generic tests.
We build the rubric with you.

Standard assessments fail because they test general knowledge. Wirra acts as your strategic partner. Before a single candidate takes a test, our intelligence engine works with you to lock in exactly what success looks like for your specific company.

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Wirra IntelligenceAssessment Setup
I am looking for a Customer Success Specialist for my company.
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Status: Ambiguous Prompt

A general "Customer Success Specialist" profile is too broad to test accurately. An enterprise B2B account manager requires a completely different skill set than a high-volume B2C support lead.

To generate a fair and objective assessment, let's lock in three operational details:

  • Engagement Model: Is this high-touch enterprise or high-volume scale?
  • Technical Depth: Do they need to troubleshoot technical points like API webhooks or CSV schema errors?
  • The Pressure Point: What is the primary reason your current customers complain?
It's B2B Enterprise SaaS in fintech. They manage 25 accounts. No coding, but they must understand webhook payloads to talk to engineering. The biggest challenge is when payouts fail, client CFOs get very angry on live calls. Our current team folds under pressure.
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Status: Target Locked

Target profile defined: Enterprise Technical Account Strategist (Fintech).

I have generated your objective grading rubric and synthesized the custom Voice AI Case Study for the candidates.

The Generated Rubric

From that short conversation, Wirra automatically builds a definitive, unbiased grading matrix. Candidates are scored strictly on these four dimensions.

Technical Understanding

Fintech workflow & diagnostic triage.

We listen for clear comprehension of webhook status codes and gateway latency, not just corporate buzzwords.

Communication

De-escalation under hostility.

We evaluate if the candidate remains objective, acknowledges business impact, and sets clear follow-up timelines.

Cognitive Resonance

Structural problem-solving.

We score candidates on their ability to isolate the root cause (e.g., a batch failure) rather than just applying a band-aid.

Ownership

Accountability and risk management.

We verify if the candidate escalates technical failures correctly while maintaining a truthful audit trail with the client.

Candidate Results

Enterprise Tech Strategist

STRONG MATCH

Verified Strengths (Evidence)

  • Demonstrated deep problem-solving by identifying the missing caching layer in the Incident 402 Case Study.

  • Successfully de-escalated the simulated angry CFO without admitting false liability.

Risk Factors

  • !

    Failed to mention database indexing during the technical triage segment.

Evidence. Not arbitrary percentages.

A naked score of "93%" offers zero actionable intelligence. We ban raw, unexplained percentages.

When a candidate finishes their custom Voice AI Case Study, Wirra generates an Evidence Tree. You see exactly what they did right, where they struggled, and the concrete reasoning behind their recommendation.

We empower you to make the final decision based on facts, not a black-box algorithm.

Total Processing Isolation

We eliminate the "Halo Effect."

Traditional AI video tools reward fast-talking, well-lit candidates while penalizing non-native speakers or neurodivergent individuals. Wirra separates the video from the voice. Our engine evaluates the transcribed text for actual problem-solving and competence, ensuring every candidate is judged purely on their merit, completely stripping away superficial bias.

Start hiring fairly today